Existing User Login

How do I log in to my Fido Account?
Logging in to your Fido account is quick, easy, and secure. Follow the steps below to access your account smoothly every time. Enter Your Registered Mobile Number: Use the mobile number you registered with Fido to start the login process. Enter Your OTP: We’ll send a 6-digit One-Time Password...
Why am I unable to log in to my Fido Account?
If you’re having trouble logging in to your Fido Account, don’t worry, we’re here to help! Check the following to make sure everything is correct: Check Your Mobile Number: Make sure you’ve entered the same number you used when registering your Fido Account. Enter the OTP Correctly: Ensure yo...
Why was I blocked while trying to log in to my Fido Account?
Your Fido account may be temporarily blocked if there are multiple unsuccessful login attempts. This usually happens when an incorrect PIN code is entered several times in a row. To keep your account safe, our security system automatically locks it to prevent unauthorized access and potential fr...
How to Access Your Account Using Biometric Login
Biometric login is available on the Fido app, making it faster, more secure, and hassle-free to access your account. You can now use your fingerprint or facial recognition to log in with just a touch or glance. This convenient feature allows you to access your account without needing to remember...